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Leith Cars Blog
The market for purchasing a new car can be quite formidable. Dozens of makes produce multiple models, and they all tout similar advantages: trims that offer upgraded features and options to make your drive more enjoyable. The entire process, from search to purchase, may feel incredibly taxing, especially when interacting with the wrong dealership. That’s why we created Real People Matter, our blog series that highlights why Leith is truly the name you can trust.
Consumers have a variety of resources at their disposal to acquire information and reviews about dealerships in their area. One of the most prominent websites is DealerRater, which allows buyers to post a testimonial and rating (scale up to 5.0) of their experience. We also find it useful in assessing how well the staff adheres to our mission of promising quality customer service.
If you take a look at Leith Nissan’s review page, we hope you’ll note that this dealership, after more than 130 reviews, has maintained a 4.9 out of 5.0 on the rating scale. While we are surely impressed by that fact, numbers don’t provide any insight as to why people enjoy working with this dealership. To delve into that topic, let us take a look at some of the highlights from J.Gillow’s review of Leith Nissan in Cary.
“They had better inventory than the other dealers in my area, and the initial vehicle quote was very aggressive.”
All of Leith’s dealerships pride themselves on maintaining an expansive selection of quality models. This practice affords us the opportunity to find a vehicle that fulfills the criteria of what a consumer is seeking, not selling a consumer on a vehicle to meet a quota. An “aggressive” vehicle quote is a means of demonstrating our interest in helping you; a quote should be the best price, not a platform upon which we can begin haggling.
“Rakesh [Patel] was happy to assist me with locating and test driving the vehicle I had seen on the website. Very easy to talk to, and I wasn’t rushed or pressured … I put down a small deposit to hold the new Frontier, and I didn’t actually make the purchase until the following week, but there was no pressure from Rakesh or Leith Nissan to get me back to the dealership right away.”
This is our expectation for every member of the Leith Nissan team. All brand specialists should be happy to assist, easy to talk to, and do not rush or pressure customers. We realize the importance of purchasing a quality vehicle that makes you excited to drive each day; therefore, we want to accommodate you in a manner that is comfortable and easy.
“Chris gave me a superb deal on an extended warranty that I was already planning to purchase, and didn’t pressure me to buy any additional products. Rakesh reviewed some vehicle features with me and made sure I had a chance to look over the truck inside and out after it was done with PDI. I would buy from them again.”
If you’re looking for a dealership that works to help you find what you want, not what it needs to sell, then Leith Nissan should be one of your very first stops – a definite priority.
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