It's Easier Here.
Leith Cars Blog
For today’s edition of Real People Matter, we’re heading over to Leith BMW on Capital Boulevard, where we’ll hear about one customer’s recent experience.
It was last October when she and her husband realized they needed a new car. “My husband and I dread car shopping,” she says in her review, ranking it up there in the hierarchy of hassles alongside having cavities filled. It warms our heart to hear her follow that by saying they had the “best car buying experience ever” at Leith BMW. They had only planned to stop in and look around, but then they were cordially greeted by our sales representative, Brad Timberlake.
“Brad was low key, but very friendly and not at all aggressive like [salesmen] we’ve encountered elsewhere,” she says, praising him for not “attacking” them with a sales spiel when they walked in the door. In addition to his personable nature, it was Brad’s knowledge of all the cars on the lot that helped seal the deal. He was able to answer all of their questions, thoroughly and honestly.
Then something extraordinary happens, something that only happens at a Leith Dealership. After a short conversation, Brad was able to get to know her and her husband and learn what it was they were looking for. He knew of the exact car, a 2010 BMW X5 3.0i that had just come in, only it was still in detail at the time. We’re never in a hurry at Leith, though, so Brad encouraged them to come back the next morning and see the car. They ended up buying it, and by the customer’s words they “couldn’t be happier.” She goes on to say, “I would not hesitate to recommend Leith BMW to others and have them ask for Brad.”
At Leith, we want to get to know you. That’s our top priority because we know it’s the best way to help you leave satisfied, whether you buy a car or not. You can read more reviews like this one or share your own experience on DealerRater.com, and if you have questions, leave a comment or send an email to comments@leithmail.com.
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