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Leith Cars Blog
The Leith Cars family encourages every member of our staff to surpass expectations. Across the gamut of our dealerships, we hope that you receive exceptional service. Our goal is to build an entire brand through which a singular mission is fulfilled: complete customer satisfaction. It is with great pride that we inaugurate Real People Matter with a testimonial about our staff at AutoPark Honda.
The entire post, and others, can be found on the DealerRater thread found here: Review.
DMEDER – real name is not given – found his experience at AutoPark Honda to be “one of the best, if not THE best” in buying a new car. He makes the claim, but we want more than just a claim – we want substance. We want to know the reason why his experience was so incredible, so our managers can facilitate the same approach.
The review goes on to explain that Jon Choi (way to go Jon!) made this young man and his wife feel like they were “establishing a long-term car dealership relationship rather than just buying a new car.” This is the key: building relationships. A car is a long-term investment, and purchasing one requires consideration and care throughout the entire process.
Our man Jon did not make a sale and look for the next. He “carefully answered all of our questions, and when we purchased our new Pilot, he explained, in detail, all the functions and capabilities of our new vehicle.”
“I will definitely come back when I’m considering my next new car purchase and will ask for Jon.”
Any dealership can make pitches, produce commercials, and utilize tactics to draw you in. At Leith Cars, we hope to build trust and rapport with each person who walks onto our lot, whether you purchase a vehicle or not. That’s the Leith difference. That’s why Leith is the name you can trust.
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